Yes, it is a reliable site. Received my doll in an excellent condition and looked same as described. The joints move super smooth! I really recommend buying the shrugging shoulders as the greatly improve her overall posing and looks. Going with the insert might be the better option after all. Incase off damage and repairs later down the line. I am very pleased with their service, If there were any problems or questions, I always felt like I could send an E-mail and get answers.
